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OK, HDS 7 will not power up. Have ruled out power getting to the unit. Soft reset didn't work and I am on the phone now. I really don't want to do a hard reset. I will lose a ton of info from Miller's Ferry. Not really worried about any of my other data. I am going to be so mad if I have to ship this thing back. I am actually fifth in line to get through. We'll see how long it takes. Started on hold at 11:50.

For the record, the keys light up when you press power but it never comes on.

WATER INTRUSION........




A FUCKING-----GAIN.


DO NOT BUY LOWRANCE!!!!!!!!

I'm going to lose all my data. Have an RMA to send it back. I am so mad I can't see straight. Funny part was I had just said to the girl "it was in a rainstorm last time I was out". "Sir... if you had it replaced then water intrusion shouldn't be the problem." So I pulled the unit because I knew it was going back. Sloshing water inside. "ma'm, this thing is full of water". "Oh" was the response.

Read some stuff that says they really didn't fix this issue till 2010. So the theory is they sent out "shut up" units hoping people wouldn't possibly have the same problem.

If I could I would replace with Humminbird.

That really does suck Lance. But for the record I am having problems with my Humminbird. Damon and I talked about it quite a bit (he has nice Humminbirds on his boat). The side scanning is very cool...but it only works well when the boat is going 4-6 mph. The 2D presentation is superior in Lowrance.

I have called Humminbird Customer Service four times about my unit not picking up in shallow water, and I have not gotten consistent answers. I noticed Damon's unit had the same problem when I was working the front of his boat.

I am not making excuses for Lowrance...they have pretty much screwed up selling defective units that should have been recalled. But I am just saying the grass isn't THAT much greener on the other side of the fence.

OK, that brings me down some. Thank you, I needed that. I was on the edge of listing my unit on ebay and starting the saving process again.

Well they at least turned my deal around quickly. New one is on its way.

Lance,
You didnt lose your data did you? I am not educated very well on electronics, but I am thinking that it is saved on a chip or card?...Is that right?
HK

I did lose my data Howard. On that unit I have to use the card slot for a map card I use. Normally a sane person would back it up after every trip. I did not do that.

Time to drive to Oklahoma and blow up an electronics factory (just kidding government employee reading this). Got the depth finder back today. A) it is obviously a refurb unit. A small scratch or two on the case, no biggie but I am not happy about it. B) I take it out to the garage and hook it up, powers up. So it has that going for it. C) I notice there is like this hairy plastic stuff peeling away where the front and back seam is, no biggie I peel it off. It is probably some kind of epoxy they use to hold it together. D) That problem makes me look closer. I notice what look like a bunch of hairline cracks. The 10 screws around the case that secure front and back have been overtightened and have cracked the case in ten distinct places.

You could have heard my scream from 3 blocks away. I didn't actually open the box until after business hours so I couldn't call which is a good thing for whoever is unfortunate enough to take my phone call. I gave Navico the benefit of the doubt that things would get better. This deal is so obvious. "Quality Control" COULD NOT have missed it if they just looked at the unit.

I am so close to putting this thing on ebay if I ever get a new one back. My phone call will be simple. Send me a brand new in the box unit, no refurb and no lip.

I am going to ask Lowrance this question..... "will you stand behind this water intrusion issue even after the warranty expires"? If the answer is anything other than "yes sir, we are definitely doing that" then this unit is going on ebay. I cannot take the chance that my warranty runs out and this thing dies. I will be out $1,200 and will have to start over. On ebay I think I can still get $900 for it especially if I can advertise as new in box.

That is terrible!

Take a picture if you want and I will post on the Armchair Anglers Blog...

Check these out. They are replacing but I got all kinds of attitude when I tried to get my question answered about out of warranty water intrusion issues. Took me asking the same question 7-8 times before she finally said "sir, it would fall under the product replacement process". I am pretty sure that "process" costs about $500-$600. After looking again there are cracks all over this thing. Even where the connectors are. I don't have time to add arrows so hopefully you can see.

I think at the least they should extend warranties on these deals for another year AT THE LEAST. Hell Microsoft even did that on the Xbox.

Possibly a call from a customer service manager in the works. Will keep you posted.